How do we ensure our tenants are protected?
We are a registered member of the Safe Agent Client Money Protection Scheme. This is a client money protection scheme to ensure your money is handled within the correct manner. Download a copy of our Safe Agent Client Money Protection Certificate here.
We are also members of The Property Redress Scheme (PRS), which is a redress scheme for consumer complaints. You can download our PRS Certificate for residential sales here. Or you can download our PRS Certificate for residential lettings here.
We use two Deposit Protection Schemes to hold tenants deposits. They are: Deposit Protection Scheme and Flatfair. All of our landlords use one of these schemes, so please ask our team when registering for a property which scheme is available to you.